Tag: customer engagement


Customer Engagement 101: Why Is It So Important

There was a time when companies could create a name only by providing quality products or services. But now, according to research, customer engagement is one of the top crucial factors for the customer to…

Customer Engagement: What Is It And Is There A Right Way To Go About It?

When we talk about consumers, we often talk about ways to retain them for the longevity of the relation between the customer and the organization. This relationship is called customer engagement and is put forth…